Data as a driver for shaping the practices of a preventive healthcare service delivery network


Minna Pikkarainen
Saara Pekkarinen
Timo Koivumäki
Tero Huhtala


Though data is largely recognized as a new form of capital in the digital era, little research has been done on how innovations related to finding health professionals and using health services are evolving in smart-city-based, preventive healthcare service delivery networks. How does digital data affect preventive healthcare practices in service delivery networks? Evidence is provided from a smart city service delivery network on how data and ICT usage impact preventive healthcare innovations. The research is based on a case study highlighting the transformations continuously occurring in such a network. The results suggest that using data from different sectors will enable individuals and health professionals to communicate via intelligent personalized services, which will act as agents, guiding and coaching individuals to change their lifestyles to avoid chronic diseases. This study provides new knowledge on how continuously using health data can produce novel routines and innovations in healthcare networks over time.


Author Biography

Minna Pikkarainen, University of Oulu, Oulu Business School & Faculty of Medicine, Medical Imaging Physics and Technologies VTT, Technical Research Centre of Finland, Data Driven Solutions

Professor Minna Pikkarainen, is a joint Connected Health professor of VTT Technical Research Centre of Finland and University of Oulu / Oulu Business School, Martti Ahtisaari Institute and Faculty of Medicine. Research professor is working as a program leader and as a collaborator between different units and departments in University of Oulu, VTT and other OuluHealth ( ecosystem players from both public and private sector. Currently Minna is focusing on her research in the service transformation and data driven service co-creation in health and wellbeing sectors. In her current projects Minna has researched the health transformation together with companies, Oulu University Hospital and Central Finland University Hospital in the areas of preventive healthcare services, pediatric surgery & emergency care. During 2010-2012 Minna Pikkarainen has been working as a business developer in Institute Mines Telecom, Paris and EIT (European Innovation Technology) network in Helsinki. Her key focus areas as a business developer has been in healthcare organizations and digital cities. Before Minna’s research has been focused on the areas of software development, agile development and service innovation.