The Process of Social Innovation Scalability: What is the Role of Dynamic Capabilities?

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Tatiane Martins Cruz Pirotti
Cláudia Cristina Bitencourt
Kadígia Faccin
Caroline Kretschmer


Social innovations are important tools for minimizing or solving social problems. However, significant challenges remain in managing social innovation development for long-term survival and expanding its social impacts to generate scalability. This process can be supported by dynamic capabilities and their microprocesses. By conducting a single case study, we aim to contribute to the stream of research on management of social innovation that analyzes the ways in which dynamic capabilities can influence the scalability process of social innovation. Our contribution arises from generating an understanding of how and why dynamic capabilities influence the social innovation scalability process.

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